Bd33k's Privacy Policy

1 Introduction

Welcome to bd33k. We understand how valuable your personal information is. That's why bd33k's Privacy Policy is built on complete transparency — so you always know what data we hold, why we hold it, and how we keep it safe.

This Privacy Policy is built on internationally recognized data protection standards. bd33k firmly believes that every user's right to privacy is inviolable. Any information you provide while using our platform is used solely to enhance your experience — nothing more.

This Privacy Policy applies to bd33k's website, mobile app (if applicable), and all digital services. If you have any questions, feel free to contact us at any time.

2 What Information We Collect

In line with bd33k's Privacy Policy, we only collect the information that's strictly necessary. Here's a breakdown:

Information collected at registration:

• Full name and date of birth
• Email address & mobile number
• Residential address
• Preferred currency & language
• Password (stored in encrypted form)

Information collected during KYC verification:

• National ID or passport number
• Photo or scanned copy of identity document
• Selfie or liveness check photo (where required)
• Proof of address (utility bill or bank statement)

Information collected automatically while using the platform:

• IP Address & Device Type
• Browser type & operating system
• Time spent on the platform and list of pages visited
• Betting history and transaction records
• Cookies & Local Storage Data

3 How Your Information Is Used

Bd33k uses your data only for specific, lawful purposes. Those purposes are clearly outlined in this privacy policy:

• Account Management: To create, verify, and update your profile.
• Service Delivery: To keep betting, gaming, and payment services running smoothly.
• To Ensure Security: To prevent fraud, money laundering, and unauthorized access.
• Fulfilling legal obligations: To meet regulatory requirements.
• Customer Support: To address your complaints or queries.
• Service Improvement: Used for analytics to improve the user experience.
• Legitimate promotions: To send you relevant offers and bonus information, with your consent.

Bd33k's privacy policy guarantees that your data will never be used beyond the purposes stated above. Should we ever need to use your data for a new purpose, you will be notified in advance and your consent will be obtained where applicable.

4 Who Your Information Is Shared With

Bd33k does not sell your personal data. However, in limited circumstances, certain information may need to be shared with trusted parties:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
• KYC verification services: Licensed third parties process limited data for identity verification purposes.
• Legal Authorities: Data may be shared with regulatory authorities when required by legal order or investigation.
• Technology Partners: Cloud and hosting service providers required to operate the platform.

5 Cookie Policy

Cookie usage is a key part of bd33k's Privacy Policy. Cookies are small text files stored in your browser.

You can control or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain features of the platform.

6 How long your data is retained

Under bd33k's Privacy Policy, your data is not kept longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account information: For the duration of active account use and a minimum of 5 years after closure (as required by law).
• Transaction Records: 5–7 years in accordance with financial regulations.
• KYC documents: Generally 5 years, in accordance with regulatory authority guidelines.
• Customer Support Contact: Up to 3 years after the issue is resolved.
• Marketing preferences: Withdrawal of consent results in immediate deletion.

Once the retention period expires or the data is no longer needed, your information will be securely deleted or anonymized.

7 Security Measures

Bd33k uses multiple layers of security to protect your information. This is one of the most critical aspects of our Privacy Policy:

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
• Two-factor authentication (2FA): An added layer of security at login.
• Firewall & Intrusion Detection: Always active to prevent unauthorized access.
• Regular security audits: Regular audits conducted by independent experts.
• Staff Training: Only authorized staff can access specific data.
• Data Backup: Regular secure backups to ensure no data is ever lost.

That said, no digital system is 100% secure. In the event of a security incident, bd33k will promptly notify affected users and take the necessary steps to address it. Keeping your password strong and not sharing it with anyone is equally important for your own protection.

8 Your Rights

Under bd33k's Privacy Policy, you have a number of important rights regarding your personal data:

To exercise this right, email us at support@bd33k.ws or Help Center to submit your request. bd33k typically responds within 30 business days.

9 Minors' Data

If a minor registers on bd33k and we become aware of it, the account will be closed immediately and all associated data will be deleted. If you are a parent or guardian and believe your child is using bd33k, please notify us right away.

We recommend using parental control software on shared family devices to prevent underage access. To learn more about responsible gaming, visit our Responsible Gaming View page.

10 Privacy Policy Updates

Bd33k may update this privacy policy when necessary. In the event of any changes:

• For significant changes, a notice will be posted on the platform and sent to your registered email address.
• For minor updates, only the "Last Updated" date on this page will be changed.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you object to the updated policy, you have the option to close your account.

We recommend checking this page regularly. If you need a copy of a previous version, please contact our support team.

11 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

• Email: support@bd33k.ws
• Live Chat: Via the chat button on any page of the platform
• Help Center: bd33k Help Center

We typically respond within 24 to 48 hours. For urgent matters, Live Chat is the fastest way to get help.